Founders signing an SLA
Check what a promised uptime really allows before it goes into a contract.
Few people know that allows about 43 minutes of downtime a month
The real figure is lower when your app depends on a database, a payment gateway and an SMS provider, because their downtime adds up. Teams usually find this out during the first outage instead of when they sign.
A month is the average of 30.44 days and a year is 365.25 days, so the numbers line up with standard SLA tables.
The grid at the top draws 30 whole days to keep the cells even. The figures count the average month, which is 10.5 hours longer
| 365.25 days ÷ 12 | 30.4375 days |
|---|---|
| 30.4375 days × 1,440 min | 43,830 min |
| 365.25 days × 1,440 min | 525,960 min |
| (1 − 99.9 ÷ 100) × 43,830 | 43.8 min |
| (1 − 99.9 ÷ 100) × 525,960 | 8 h 46 min |
Check what a promised uptime really allows before it goes into a contract.
See how much downtime a month leaves once every dependency is counted.